Straight to the Source
Do you have a question about a tool you've bought?
Our Associate Editors, Michael Kampen, Gord Graff and Don Kondra are well connected in the tool industry and regularly speak with designers and manufacturers. They are your connection to the people that are responsible for the design of the tool you are using and are there to get you the answers you need.
Send us an email with the details and we will take it to the guys that know and get you the straight goods. In your email, include the manufacturer, model number and serial number so we can identify the exact model we are dealing with when we contact the designer. If you like, include photos if they will help clarify your question.